Privacy Policy

Updated: 1st February 2025

SCALEHAWKS LIMITED ("Company," "we," "us," or "our") operates the websites www.scalehawks.com and www.eclipseentrepreneur.com (collectively, "Websites"). This Privacy Policy outlines how we collect, use, and protect your personal data across our Websites, Scorecards, and digital services, in compliance with UK GDPR, EU GDPR, the California Consumer Privacy Act (CCPA), and other applicable laws worldwide.

By accessing or using our services, you consent to this Privacy Policy. If you do not agree, please refrain from using our Websites.

1. WHO WE ARE

SCALEHAWKS LIMITED is a UK-registered company under Company Number: 14613073. Our registered address is 10 North Lodge, Chester Le Street, DH3 4AZ.

This Privacy Policy applies to SCALEHAWKS LIMITED and its affiliated websites, including Scalehawks.comand EclipseEntrepreneur.com. Any references to ‘we,’ ‘us,’ or ‘our’ refer exclusively to SCALEHAWKS LIMITED as a corporate entity.

Directors, officers, and authorized representatives of SCALEHAWKS LIMITED, including but not limited to Ryan Lamb, act solely in their corporate capacity when carrying out company-related activities. Nothing in this Privacy Policy extends to personal liability for any director, officer, or shareholder.

All legal obligations regarding data privacy, processing, and compliance rest with SCALEHAWKS LIMITED as a separate legal entity.

For privacy-related inquiries, please contact us at:
Email: support@scalehawks.com

2. WHAT DATA WE COLLECT

We collect personal and business data in the following ways:

A. Information You Provide Voluntarily

  • Name, Email, Phone Number (for waitlists, subscriptions, and communication).

  • Business Information (company name, turnover, staff count, services, etc.).

  • Scorecard Responses (answers to business scalability assessments and AI-generated scores).

  • Marketing Preferences (opt-ins for emails, SMS, phone calls, targeted ads).

  • Financial Data & Payment Information (collected via third-party payment processors such as Stripe and PayPal).

B. Automatically Collected Information

  • IP Address, Device & Browser Information (operating system, browser type, device type).

  • Geolocation Data (if permitted by device settings).

  • Behavioral Data (page views, clicks, time spent on site, referring site).

  • Cookies & Tracking Technologies (Google Analytics, Facebook Pixel, LinkedIn Ads, session and advertising cookies).

C. Third-Party Data Collection

We may collect data from:

  • Social media platforms (e.g., LinkedIn, Facebook, Twitter).

  • CRM systems and marketing platforms (e.g., ActiveCampaign, TryKondo).

  • Ad platforms for retargeting campaigns.

3. HOW WE USE YOUR DATA

We use your data for the following purposes:

  • Providing and managing our services (including Scorecards and assessments).

  • Marketing & Retargeting (email, SMS, WhatsApp, phone calls, DMs, and advertising campaigns).

  • Behavioral Tracking & Analytics (Google Analytics, Facebook Pixel, LinkedIn Ads).

  • Business Research & AI Scoring (using aggregated, anonymized data for insights and content development).

  • Ensuring Legal Compliance (data retention, user rights, security, and opt-out mechanisms).

Marketing & Retargeting Consent

  • We comply with UK GDPR, US TCPA, and other regulations requiring explicit consent for SMS, WhatsApp, and phone marketing.

  • Users may opt out of emails, SMS, ads, and data tracking at any time.

  • Behavioral tracking (e.g., cookies, Facebook Pixel) can be managed via browser settings or our cookie banner.

4. INTERNATIONAL DATA TRANSFERS

  • Your personal data may be transferred outside the UK and EU, including to the US and other jurisdictions where our service providers operate.

  • We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) and UK GDPR adequacy decisions, to protect data.

5. SECURITY MEASURES

  • We implement encryption, firewalls, and access controls to protect data.

  • No method of transmission is 100% secure, and we cannot guarantee absolute security.

6. LIMITATION OF LIABILITY & DISCLAIMERS

  • Our services are provided “as is” and “as available” without warranties.

  • Users accept full responsibility for their own business decisions and waive any claims against SCALEHAWKS LIMITED.

  • Reliance on Data Disclaimer: Any business insights, recommendations, or advice provided through our Scorecards, content, or services are strictly informational and do not constitute formal financial, legal, or business advice.

  • Users must conduct their own due diligence and seek independent professional advice before making business decisions.

  • SCALEHAWKS LIMITED is not liable for any business outcomes, losses, or damages incurred as a result of using our services.

  • Performance Responsibility: The success, performance, and decisions made by users are entirely their responsibility. We do not guarantee any particular results or business success.

7. THIRD-PARTY DATA SHARING

  • We may share limited data with Google, Facebook, LinkedIn, Stripe, PayPal, and CRM platforms for operational purposes.

  • Users can opt out of targeted advertising but not essential service processing (e.g., payment verification).

8. USER RIGHTS UNDER GDPR, CCPA, & OTHER PRIVACY LAWS

A. GDPR Rights

  1. Right to Access – Request a copy of personal data we hold.

  2. Right to Rectification – Request correction of inaccurate data.

  3. Right to Erasure – Request data deletion, subject to legal requirements.

  4. Right to Restrict Processing – Limit how we use your data.

  5. Right to Object – Stop certain data uses (e.g., marketing).

  6. Right to Data Portability – Request a machine-readable format.

B. CCPA Rights

  1. Right to Know – Request details about data collection and usage.

  2. Right to Delete – Request deletion, subject to exceptions.

  3. Right to Opt-Out of Sale – We do not sell data but allow opt-outs from third-party tracking.

  4. Right to Non-Discrimination – Exercising rights will not impact service quality.

9. GOVERNING LAW & JURISDICTION

  • This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. CONTACT US

For any questions or requests regarding this policy:

SCALEHAWKS LIMITED
Email: support@scalehawks.com